Business Manager responsible for service delivery and client management in Queensland guarding sector. Focusing on customer service and relationship building in a growing security company.
EH
Hybrid LTSS Service Coordinator – Case Manager, Region A: Bay/Escambia/Santa Rosa
Posted 4 days ago
About the role
- LTSS Service Coordinator handling service coordination functions for specialized programs at Elevance Health. Conducting assessments and managing care plans for individuals with diverse needs.
Responsibilities
- Conducting service coordination functions for a defined caseload of individuals in specialized programs
- Facilitates the Person Centered Planning process
- Performs face to face program assessments
- Applies motivational interviewing techniques for evaluations
- Coordination and management of an individual’s waiver
- Identifies members with potential clinical health care needs
- Manages non-clinical needs of members with chronic illnesses
- Documents service and support goals in collaboration with the member’s chosen care team
- Identifies members that would benefit from an alternative level of service
- Submits utilization/authorization requests to utilization management
- Responsible for reporting critical incidents
Requirements
- Requires BA/BS degree
- Minimum of 2 years of experience working with a social work agency
- Specific education and type of experience may be required based upon state law and contract requirements
- Bilingual in English/Spanish preferred
- LTSS, case management, social work or hospital discharge planning experience preferred
Benefits
- Sign on Bonus: $1500.00
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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