Field Service Technician providing maintenance and repair services on medical equipment for Arjo. Focused on customer relationship building to drive growth in Southern New Jersey and Delaware.
About the role
- Field Service Engineer focusing on developing applications for thick film electronics with a customer-centric approach. Collaborating with global teams while supporting sales and product differentiation.
Responsibilities
- Develops new applications by in-depth understanding of product properties, market demand, and technology trend.
- Thick film paste modification to meet customized performance or process needs.
- Support sales and marketing team to create differentiation on product values to maintain or gain new business.
- Provide proactive technical service to the assigned customer, application, and product segment.
- Solve customer complaint by providing in time solution on application process optimization, product performance, and quality improvement.
- Support new product development by providing accurate VOC & CTQ collection and timely lab testing of prototypes.
Requirements
- Bachelor’s degree or higher in Material Science, Chemistry, Electronics
- > 10 years of working experience in thick film electronics, e.g., thick film pastes, passive components, hybrid circuit for automotive or high frequency communication, electronic conductive adhesives, etc.
- Product design or modification experience will be a plus.
- Good English communication skills
- Strong team building, interpersonal and communication skills for customer intimacy
- Willingness to have frequent business trips in China.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- bonuses
- stock options
- equipment allowances
- wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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