LMS Administrator managing training programs within EIT RawMaterials. Overseeing course management and learner support in a hybrid work environment.
Responsibilities
Course Lifecycle Management: Managing course uploads, curriculum setup, assessment management, and course metadata management in the LMS;
LMS Administration: Manage the administration of the Learning Management System, including user and user profile management, enrolments and updates, permissions, and paywall management;
Learner Support and Helpdesk: Serve as the first point of contact for supporting the learners participating in Academy courses;
Trainer and Course Support: Support trainers and course administrators in using the LMS;
Hybrid and Online Training Operations: Support the operational aspects of online and hybrid courses;
Quality, Data Management, and Reporting: Help maintain accurate learner records, attendance logs, and completion data within the LMS;
Process Support and Continuous Improvement: Document common issues, FAQs, and workflows related to LMS and training delivery;
Collaboration with the Education Team: Work closely with Education Managers, QA, Operations, and Communications colleagues to ensure LMS activities align with program requirements.
Requirements
Previous experience working with a Learning Management System, ideally Cornerstone (or similar enterprise LMS platforms).
Experience supporting learners or instructors in an online, blended, or professional training environment.
Strong service orientation and communication skills, with the ability to respond clearly and patiently to user queries.
Good organizational skills and attention to detail, especially when managing enrolments, attendance, and course data.
Comfort working with digital tools such as video conferencing platforms, spreadsheets, and collaboration tools.
Ability to work independently, manage routine tasks, and follow established processes reliably.
Excellent written and verbal communication skills in English (additional EU languages are an asset).
Benefits
Be Part of Something Meaningful: Support Europe’s skills development in raw and advanced materials through high-quality training delivery.
Remote Flexibility: Work full-time from anywhere within the EU as part of an international team.
Hands-On Learning: Gain practical experience in LMS administration, digital education delivery, and learner support.
Supportive Environment: Join a collaborative team that values reliability, learning, and continuous improvement.
Career Development: Build a strong foundation for future roles in education operations, digital learning, or project support.
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