Technical lead for Endpoint Architecture at Edwards Lifesciences, overseeing end user compute function. Governing endpoint management and ensuring security and compliance across global medical devices.
Responsibilities
Own and govern the endpoint environment including desktop, laptop, VDI and mobile device, acting as the single point of accountability for architecture, standards, and operational health of the endpoint ecosystem
Govern and oversee all changes to endpoint management tooling, configurations, policies, and processes — review and approve change requests, ensuring they follow best practices, align with security requirements, and are well-tested before deployment
Chair or participate in change advisory processes for endpoint-related initiatives, balancing business needs with stability and user experience
Define and maintain environment baselines (OS builds, configurations, security settings, compliance rules) and enforce drift detection / remediation processes
Define and maintain endpoint management architecture & roadmap, covering Windows and Apple device endpoints (laptop and mobile), including OS provisioning, imaging, zero-touch deployment, BIOS updates, build vs BYOD policies, lifecycle management
Support information security directives by aligning to technical standards and best practices for endpoint security including hardening, vulnerability and patch management, asset management
Oversee tool evaluation, selection, integration and optimization device management at scale, ensuring efficient operations, cost-effectiveness, and alignment with cybersecurity policies
Ensure endpoint fleet health: define and monitor metrics (e.g. compliance, patching status, device inventory accuracy, proactive endpoint incident identification), and set up alerts / dashboards
Provide escalation support for advanced, cross-platform endpoint issues and architecture-level troubleshooting
Collaborate with security, network, infrastructure, operations, ServiceDesk, procurement, and business stakeholders to ensure endpoint strategies align with broader corporate goals
Mentor and guide the SCCM / Intune / Jamf teams; define SOPs, documentation, runbooks, training for staff
Stay up to date with industry trends, emerging endpoint technologies, platform changes (Windows, macOS, iOS, Android); evaluate and recommend adoption where beneficial
Conduct cost/benefit analyses, total cost of ownership, licensing, and help manage vendor relationships for endpoint tools and services
Requirements
7-10+ years of experience in endpoint device management in large enterprises (20,000+ endpoints preferred)
Demonstrated technical expertise in Windows endpoint troubleshooting and management: SCCM / MECM, Intune / Microsoft Endpoint Manager, imaging / OS deployment tools, GPO / policy management, Autopilot or similar provisioning
Deep technical expertise with Apple device management: Jamf (Pro or similar), Apple Business Manager, macOS / iOS / iPadOS workflows for provisioning, security, update management
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