Complaint Handling Engineer managing quality issues in Digital Solutions for medical software. Timely handling of complaints and communication with country organizations for resolution.
About the role
- Project Engineer coordinating interior systems and collaborating with clients and suppliers in the automotive industry. Managing engineering documentation and overseeing production builds.
Responsibilities
- Act as the key interface between EDAG and the customer(s) for interior commodities including seats, restraints, interior lights, cockpit and console– with the ability to professional interact with clients on-site and off-site
- Support meetings, e.g. steering committees, project reviews, start-up meetings, etc.
- Direct and liaise with local and EDAG Group technical design / engineering resource to achieve project goals.
- Prepare and maintain engineering release and change documentation
- Maintain customer’s part release system
- Collaborate with interior system suppliers and support overall vehicle development milestones and prototype/production build events
- Controlling data maturity and status including recording and tracking issues.
- Tracking of interior targets including function, timing, performance, cost weight and quality.
- Coordinate cross-functional reviews for the resolution of technical issues.
- Support prototype, pre- and production vehicle builds.
- Provide the interface for all functions of programme team.
- Demonstrate EDAG's excellent reputation while working directly and seamlessly with customers on their projects.
Requirements
- Engineering degree 2:1 or above
- +5 years’ experience of automotive programmes preferably in Body Interior systems
- Ability to overcome cultural barriers
- Demonstrate strong customer, team & supplier management skills
- An ability to work effectively and calmly under pressure and to manage time effectively under tight and rigid deadlines
- Ability to identify key project attributes targets related to the role and support through the appropriate level of vehicle/system analysis
- Relevant experience in Master Sections, Vehicle Integration, Vehicle packaging, Concept creation, assembly processes of various Seat parts.
- Ability to perform interior packaging study of the components
- Demonstrate FMEA and root cause analysis experience
- Knowledge of Six Sigma, ideally Green Belt qualified
- Strong numeracy and literacy skills
- Very good proficiency in CATIA V5/V6
- Mircosoft Excel, Word, Power Point, Project, Visio
Benefits
- Health cash plan, following successful probation
- 5% employer pension contributions
- Hybrid working
- 25 days annual leave + 8 bank holidays
- Generous absence cover
- Cycle 2 Work scheme
- Octopus EV scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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