Release Manager leading end-to-end planning and coordination of software releases at DWF. Collaborating with cross-functional teams to ensure predictable and high-quality releases.
Responsibilities
Develop and maintain a centralized release strategy and roadmap across core SaaS platforms
Plan, coordinate, and schedule end‑to‑end release cycles
Lead release readiness reviews including risk assessments and stakeholder sign‑offs
Partner with cross‑functional teams to ensure smooth execution
Ensure full compliance with ITIL-aligned change, incident, and problem management processes
Track and report release performance metrics
Drive continuous improvement through governance enhancements
Influence and manage stakeholders to ensure clear communication of release impacts
Requirements
Essential Experience leading complex multi-platform release cycles
Understanding of ITIL frameworks
Strong coordination across technical and business teams
Excellent communication and risk-management abilities
Familiarity with CI/CD, automation pipelines, and cloud/SaaS platforms
Experience working with multiple SaaS vendors (preferred)
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