Client Onboarding Administrator coordinating onboarding processes for clients at DJH. Ensuring all client documentation and information is collected and maintained efficiently within the onboarding team.
Responsibilities
Act as the primary point of contact for all DJH offices, guiding them through the onboarding process from start-to-finish
Collect all required information and documentation to ensure a smooth setup
Liaise with previous accountants to facilitate an efficient and seamless transition
Ensure all records are accurate, up to date, and fully compliant with relevant regulations
Prepare and issue letters of engagement to formally establish client relationships
Proactively follow up on any outstanding information or documentation to maintain progress
Finalise all onboarding steps to ensure clients are successfully and confidently integrated into the firm
Requirements
Have previous experience within an administration-based position, ideally within an accountancy practice (although not essential)
Be tech-savvy, with a knowledge of Microsoft packages
Thrive in a collaborative and progressive environment.
Love getting to know people and be a fantastic communicator.
Benefits
Competitive salary
Generous holiday allowance, with an extra day off for your birthday
Volunteer day
Flexible hybrid working after training
Tailored learning and development
Company pension
Health MOTs
Mental health support
A fully loaded wellbeing, social & community calendar.
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