Hybrid Senior Associate, Business Operations

at Digital Realty

• Job title: Senior Associate, Business Operations
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Regional Training Coordinator coordinating logistics for training programs in Dallas. Collaborating with trainers and teams to ensure effective training delivery and participant engagement.

Responsibilities

• Coordinate the scheduling and logistics of regional training sessions, including in-person and virtual events.
• Serve as the primary point of contact for training sign-ups, session communications, and calendar management.
• Ensure training materials and supplies are prepared and available for each session.
• Maintain and manage regional training content and learner assignments within the LMS.
• Track employee participation, course completions, certifications, and evaluation feedback.
• Support basic LMS troubleshooting and issue escalation in collaborate with the global LMS team.
• Maintain accurate training records and generate regular reports on attendance, completion rates, and learning metrics.
• Assist the Regional Training Manager in analyzing training impact and identifying data driven areas for improvement.
• Support compliance reporting and audit preparation when applicable.
• Work closely with technical trainers to ensure they are equipped and supported for training delivery.
• Coordinate with regional instructional designers to support localization of global content.
• Assist with onboarding initiatives, skills development programs, and other regional training initiatives.
• Provide administrative support to the regional training team, including meeting coordination, document management, and communications.

Requirements

• Associate’s or Bachelor’s degree in Education, Business, HR, or a related field (or equivalent experience).
• 2+ years in a training, administrative, or coordination role—preferably in a regional, operations, or technical environment.
• Experience working with Learning Management Systems.
• Strong organizational and time-management skills.
• Proficient in Microsoft Excel, PowerPoint, and other office tools.
• Familiarity with training logistics and basic instructional content formats.
• Comfortable working in a fast-paced, cross-functional team.
• Excellent attention to detail and verbal/written communication skills.

Benefits

• Professional development opportunities
• Flexible working hours