IT - Systemadministrator overseeing network and system infrastructure for manufacturing company. Responsible for configuration, support, and maintenance of IT systems and services.
About the role
- Senior Manager overseeing IT Systems Administration, managing modernization of DigiKey's infrastructure and strategic leadership. Collaborating across IT teams for optimal delivery of services.
Responsibilities
- Perform all Manager tasks/responsibilities at mastery level with increased autonomy
- Manage and provide leadership to a team of professional leaders and/or individual contributors including Systems Administrators to Systems Engineers and Senior Technical Leads
- Own and drive the modernization roadmap for systems administration
- Provide strategic and operational leadership across a broad technical portfolio
- Lead Microsoft Enterprise Agreement strategy, governance, and optimization
- Develop and execute FinOps practices across cloud and on-premises infrastructure
- Drive organizational change management initiatives
- Own ITSM operations for the systems administration domain
- Establish and maintain a data and metrics-driven operational culture
- Partner with peer leaders across Network, IT Operations, Platform Tooling, Architecture, Security, and Application Development
- Manage multiple complex cross-functional programs
- Lead vendor and contract management activities
- Bring a strategic, long-term, and informed perspective to issues and opportunities
- Gain consensus and influence action at all levels of the organization
- Continually evaluate workforce needs
- Monitor and evaluate performance dashboards and reports
- Provide direction and guidance to team members
Requirements
- Bachelor's degree in Computer Science, Information Technology, Business Administration or similar area of study OR equivalent, relevant work experience
- 6+ years of management experience
- Demonstrated expertise leading multi-disciplinary systems administration teams in complex, large-scale organizations
- Deep strategic and operational knowledge across Windows Server and Desktop OS, Linux server administration, VMware virtualization, Citrix VDI, and Kubernetes container platforms
- Proven experience managing Microsoft Enterprise Agreement licensing and M365 services at enterprise scale
- Experience establishing or maturing Site Reliability Engineering (SRE) practices, including SLO/SLI definition
- Experience with observability platforms and practices
- Experience with infrastructure automation tooling
- Strong understanding of FinOps principles
- Demonstrated vendor and contract management experience
- Proven organizational change management capabilities
- Strong ITSM operational leadership
- Demonstrated ability to build and operate a data and metrics-driven culture
- Strong talent management capabilities including recruiting, onboarding, and developing staff
Benefits
- Highly competitive benefits package
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