SAP Senior Consultant responsible for guiding customers through SAP S/4HANA implementation and process optimization in Sales and Distribution. Lead projects, support teams, and provide expertise in various functionalities.
About the role
- Sales position in healthcare focusing on telemarketing and building trust with patients and family members. Working remotely after initial training period with performance-driven objectives.
Responsibilities
- Outbound calling with drive: approx. 120 dials per day — your target is around 5 applications per day
- Build trust: turn skepticism into reassurance — engage relatives and patients with empathy and persuasion
- Compassionate consultation: provide telephone information about our unique range of care aids and personal emergency response systems
- Support existing customers: handle follow-up questions and organizational matters with empathy and a solution-oriented approach
- Documentation & communication: straightforward use of our internal software tools (full training provided)
Requirements
- Enjoy talking to people and the ability to convey calmness and reassurance even in difficult moments
- Empathy, active listening and solution-oriented thinking
- Ideally some experience in consulting, customer service, care or healthcare
- Very good German language skills, both spoken and written
- Basic technical proficiency — comfortable using a laptop, headset and software tools
Benefits
- A meaningful role with genuine responsibility through direct contact with those affected
- First 1–2 weeks on-site, then fully remote — you only need a stable internet connection
- We provide everything: laptop, headset, software tools
- Flexible working with set hours
- Intensive onboarding and ongoing support from our experienced team
- Optional access to our WeWork coworking space at Potsdamer Platz, Berlin — for those who want occasional in-person collaboration and office atmosphere
- Fair compensation and genuine appreciation
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