Manager of Customer Lifecycle driving customer engagement, retention, and loyalty for Gap Inc. Collaborating with teams to deliver effective lifecycle campaigns and insights for improving customer experience.
About the role
- Data Analyst at Decolar responsible for creating performance dashboards and analyzing customer journeys. Collaborating in technology-driven projects to optimize travel experiences in Latin America.
Responsibilities
- Structure, maintain and automate performance dashboards using visualization tools;
- Lead the understanding of the consumer journey and identify conversion triggers;
- Act as the analytical arm on the area's priority projects;
- Monitor critical KPIs and perform impact analyses on the P&L.
Requirements
- Bachelor's degree in Engineering, Statistics, Mathematics, Economics, Business Administration or related fields.
- Proven track record in Business Intelligence, Marketing Analytics or Strategic Planning.
- Ability to connect technical marketing metrics with the company's real financial impact.
- Skill in breaking down complex problems and structuring scalable solutions.
- Full command of SQL for extracting and manipulating large datasets.
- Advanced experience building dashboards in Power BI, Tableau or Looker.
- Knowledge of Python or a similar language for data processing.
- Advanced level in Excel/Sheets for financial modeling and fast analyses.
Benefits
- Be part of a company with deep expertise in its industry;
- Join a team of professionals passionate about exploring the world of technology;
- Be part of a team that leverages technology as a path to innovation;
- Develop your career in a competitive and challenging environment;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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