Financial Services Product Owner defining growth strategies and collaborating across functions within the Desjardins Agent Network. Driving customer experience enhancements and aligning market expansion efforts.
Responsibilities
Define Growth-Focused Strategy: Develop and maintain a clear roadmap that aligns with organizational goals and supports revenue and market expansion.
Prioritize Business Value: Translate strategic objectives into actionable tactics and maintain a backlog that maximizes growth opportunities.
Collaborate Across Functions: Liaise with both operations in DAN and various manufactures ensuring solutions that enhance customer experience and drive adoption.
Analyze Market & Performance Data: Use insights from market trends, competitive analysis, and customer feedback to inform strategic decisions and identify growth levers.
Measure Impact: Establish KPIs tied to growth objectives and monitor performance to ensure ROI.
Identify opportunities to enhance offerings and create differentiators in the financial services marketplace.
Forecast and align annual benchmark growth targets with senior leadership.
Relationship Management between DAN Agents and operations by gathering, analyzing, and prioritizing agent feedback; ensure alignment with the “voice of the agent” to translate insights into actionable solutions that enhance processes, tools, and overall agent experience.
Requirements
Bachelor's degree in a related field
A minimum of then year of relevant experience
Advanced experience in project management and strategy development
Advanced experience collaborating with multi-sector leaders
Knowledge of the Desjardins Agent Network or willing to learn
Intermediate knowledge of agent-facing tools, systems, and operational processes, with the ability to quickly adapt to evolving technologies
Intermediate knowledge of Financial Services product offerings
Available for travel to the Aurora office when it's requested
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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