Client financial services agent providing personalized support to members and advisors. Assisting in investment, financing, and maintaining business relationships at Desjardins.
Responsibilities
Work closely with advisors and provide personalized support to members and clients
Help advisors deliver services and maintain business relationships
Handle client requests and perform tasks and research as needed
Recommend appropriate solutions based on client needs
Help colleagues manage their agendas and emails
Assist members and clients in selecting and maximizing their tools
Participate in sales development initiatives
Requirements
Diploma of Collegial Studies (DEC) or equivalent
Minimum of three years of relevant experience
Mutual Fund Representative certification from the Autorité des marchés financiers (AMF)
Proficiency in French required
Familiarity with financial documents used in asset management
Knowledge of products and services offered to caisse members and by Desjardins business centres
Experience integrating financial data into systems
Knowledge of compliance with An Act Respecting the Distribution of Financial Products and Services
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to investment and financing activities
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