Technical Program Manager accountable for delivery of CXM's client accounts at dentsu. Collaborates with client management and project teams across various service lines and practice areas.
Responsibilities
The Technical Program Manager is accountable for successful delivery of CXM's client accounts.
Collaborate with client management and project management across dentsu's Data & Technology Strategy practice areas.
Partner with the Solutions Team and Practice Area delivery leadership to define the vision and evolve the program management capability.
Responsible for delivery across dentsu's end-to-end client lifecycle – from RFP response to client sunsetting.
Works closely with Head of Technical Advisory Services, develops and evangelizes overall strategy and approach.
Collaborate with Client Partner Leads to tailor engagement model frameworks and cross-service line approaches to client contexts for pitch decks, RFP responses and in-person pitches to prospective clients.
Create or update story-based presentations to explain complex initiatives and problems.
Requirements
15+ years' experience delivering large transformations, complex, global, scaled client engagements with star brands in a professional services environment.
Experience bringing diverse teams together to deliver stellar digital experience work.
Program subject matter expert who is an accomplished delivery leader who has experienced global / complex roll-out and knows how to guarantee successful execution of strategic initiatives.
Experience working in partnership with other professional services organizations in client contexts.
Experience with Microsoft Dynamics and/or Salesforce.
Proficiency in project management tools and methodologies.
Ability to manage multiple priorities and work under pressure.
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