Third Level Support Administrator in Germany focused on IT infrastructure management and problem resolution. Responsible for server optimization, documentation, and collaboration with service providers.
About the role
- Administrator Data Management supporting product data management for a leading software solutions company in catering and healthcare. Collaborating with implementation teams and ensuring data quality for clients.
Responsibilities
- Capture, update and correction of product master data
- Close collaboration with the implementation team
- Collect customer requirements and take responsibility for the initial creation of product master data
- Ensure continuous data quality, data currency and data consistency
- Provide customer support by phone and email (ticketing system)
- Regular reporting and status updates to clients
- Support and compliance with quality assurance
- Support during on-site client meetings
- Support the further development of internal and external data management processes
Requirements
- Completed commercial vocational training
- Quick comprehension and strong logical reasoning
- Independent and efficient working style
- Business-fluent German (spoken and written)
- Good MS Office skills (especially Excel)
- Careful and conscientious in all tasks
- NICE TO HAVE: F&B knowledge; catering/gastronomy background desirable
- NICE TO HAVE: specific IT know-how desirable
- Good English skills (spoken and written)
Benefits
- Central office location at Praterstern
- Partial remote work (hybrid)
- Dogs welcome (dog-friendly policy)
- Relaxation/lounge area
- Free drinks, fruit, freshly pressed juices, muesli bar and coffee lounge
- Monthly brunch, company parties, outdoor activities, after-work events and team-building activities
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