Strategy & Operations Manager at Woven by Toyota collaborating on business operations for Enterprise Technology in Tokyo. Requires expertise in strategy and management consulting with bilingual fluency in English and Japanese.
About the role
- Fixed Operations Consultant at Dealer Tire improving dealership performance through operational management and strategic planning. Requires collaboration with dealership management and use of operational analysis to drive results.
Responsibilities
- Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
- Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
- Quickly build relationships at all levels of the dealership in order to implement change.
- Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
- Communicate analyses and strategic plans based on diagnosis and findings.
- Participate in regional meetings.
- Manage all activity tracking and account information in Salesforce.
- Complete service lane assessments at the dealership.
- Analyze and diagnose dealership gaps and drivers.
- Work with dealership to establish retail pricing strategies to meet business objectives.
- Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
- Assist personnel with tools and capability to present tire and maintenance options to customers.
Requirements
- Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
- Minimum 5 years of experience in dealership or automotive service operations
- Project management experience preferred
- Excellent communication and facilitation skills, and attention to detail
- Ability to work in a faced paced environment
- Proficiency at intermediate level with all Microsoft Office products required
- Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401k match (50% on the dollar up to 7% of employee contribution)
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