Transformation Consultant supporting client service and analytical support for Enterprise Transformation project teams at Highmark Health. Responsible for analyzing and presenting critical information to clients and teams.
About the role
- Membership Services Consultant making high volume outbound calls in a health and wellness group. Focused on member retention and attrition management in a fast-paced environment.
Responsibilities
- Work in a fast-paced environment making high volume outbound calls to members who are leaving or members who have missed a payment
- Help with the overall attrition of the company
- Retain members within the business by proactively calling our members
Requirements
- Experience of outbound calling – high volume
- Involvement in a fast-paced work environment
- Ability to use own initiative and manage own workload
- Customer Service experience
- Strategic with a commercial edge to seek out and maximise potential to grown count and revenue
- Involvement in a fast-paced work environment
- Previous experience of working within the Health & Leisure Industry
Benefits
- Free Club Membership for you and your family!
- Opportunity to earn commission*
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App : Get paid on demand!
- Access to our Benefits Suite .
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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