Field Service Engineer for Körber, providing evaluations and support for inspection machines across Japan. Collaborating with sales and training customers on - site and remotely.
About the role
- Field Service Engineer providing frontline support and maintenance for Cepheid diagnostic equipment. Responsible for customer issue resolution and training while traveling within the service region.
Responsibilities
- Provide frontline support by rapidly resolving customer issues and troubleshooting
- Travel throughout a designated service region on short notice to support products
- Conduct training to ensure operational performance and data quality
- Work independently within a geographic territory and foster a team-based environment
Requirements
- AA or Technical Trade Degree in Electronics or Engineering (or related discipline)
- 2-4 years of related work experience or equivalent Military experience
- Strong analytical, interpersonal, and communication skills
- Able to work independently in a fast-paced environment
- Must be able to lift 50 lbs. to a height of at least 5 feet
- Ability to pass vendor credentialing requirements imposed by assigned customers
Benefits
- Paid time off
- Medical/dental/vision insurance
- 401(k) to eligible employees
- Flexible working arrangements
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