Transportation Manager overseeing daily outbound transportation operations and managing logistics team performance. Ensuring customer satisfaction and cost targets alignment while reporting to upper management.
Responsibilities
A transportation manager serves as a contact point for all workers within a particular area.
Investigates, verifies and resolves customer or shipper complaints.
Oversees daily outbound transportation operations to ensure service and cost targets are met.
Negotiate and manage contracts with LTL, TL, and parcel carriers to optimize performance and spend.
Develop and manage the transportation budget, identifying continuous cost reduction opportunities.
Partner with planning and customer service teams to align shipment schedules with customer requirements.
Utilize TMS, YMS, and WMS platforms to track shipments, optimize routing, and manage documentation.
Lead, coach, and develop transportation team members to drive operational excellence.
Monitor and analyze key performance indicators, including on-time delivery, cost, damage, and carrier performance.
Responsible for weekly and monthly reports required by the controller.
Perform additional projects/duties to support ongoing business needs.
Requirements
Minimum of five years of transportation or logistics experience
Proficiency in Transportation Management Systems (TMS)
Advanced Microsoft Excel
WMS experience preferred
Demonstrated leadership experience with a strong focus on team development and accountability
Working knowledge of DOT regulations and transportation compliance
Strong verbal and written communication skills
Proficiency in Microsoft Excel, Word, and PowerPoint
Strong geographic knowledge
Demonstrated sound judgment, strong work ethic, and high integrity.
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