Consultant providing training and advice for A&H risk management at QBE. Leading risk assessments and engaging in clinical evaluations for large claims with multiple US location options.
About the role
- Senior Manager overseeing privacy operations and compliance in healthcare. Leading cross-functional teams to safeguard sensitive data and drive operational excellence.
Responsibilities
- Oversee teams managing privacy tools and platforms such as Radar Incident Management, Archer, OneTrust, Tableau, and SharePoint
- Drive system enhancements and backlog prioritization to optimize operational workflows
- Collaborate with Legal, IT, Assurance, Compliance, Enterprise Information Security, and Internal Audit to identify privacy risks
- Ensure adherence to regulatory requirements and implement remediation strategies
- Serve as a thought leader on metrics, reporting, and process improvements
- Develop and maintain privacy operations processes, including incident response and breach assessments under HIPAA and state laws
- Manage and mentor team members, fostering a culture of accountability, collaboration, and continuous improvement
- Lead a team of privacy compliance professionals responsible for handling privacy incidents/investigations, complaints
- Provide advisory support to Retail Pharmacy Consumer Wellness business partners
- Ensure compliance with federal and state privacy laws, including incident reporting and breach documentation
Requirements
- 7+ years of experience in privacy, information governance, or related fields
- Strong knowledge of privacy laws, security standards, and data governance frameworks
- 4+ years managing privacy tools (e.g., Archer, Radar, OneTrust) and operational reporting
- Proven ability to lead teams
- Adept at problem solving, decision-making, and collaboration/teamwork
- Experience with privacy tools (e.g., Radar) and advanced Excel features
- Familiarity with collaboration platforms (SharePoint, Teams, iManage)
- Demonstrated success in driving compliance and operational efficiency in complex organizations
- Bachelor’s degree required or equivalent years of related experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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