HR Business Partner at Caterpillar shaping people strategies for customer - facing teams. Collaborating closely with senior leaders to enhance organizational agility and performance.
About the role
- Manager for HR Service Center overseeing day-to-day operations of retirement benefit plans. Guiding compliance while managing escalated colleague inquiries and administrative processes.
Responsibilities
- Manage steady state administrative processes that support plan design and regulatory compliance for ESPP and 401(k) plans
- Examine facts while applying use of various federal and state regulations to provide case resolution for escalated colleague inquiries
- Manage weekly funding of defined contribution trust accounts
- Manage end-to-end ESPP administration; including enrollments and tax reporting
- Serve as proxy/delegate for Project Manager
- Manage colleague account correction processing ensuring plan compliance
- Support participant claims and appeals administration
- Support acquisition, divestiture and plan merger projects
Requirements
- 5+ years of proven experience in Human Resources or similar work
- ERISA plan administration certification preferred
- 401k operations management, benefits administration and/or stock plan management
- Strong knowledge of HR systems and/or retirement/stock plan platforms
- Excellent analytical, problem-solving, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Advanced proficiency in MS Excel and reporting tools
- Strong stakeholder management and collaboration skills
- Bachelor’s degree in Human Resources, Benefits Administration, or equivalent work experience may be considered
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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