IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- MOCC Coordinator managing care coordination within Indiana’s Medical Operations Coordination Center. Driving day-to-day implementation and collaboration among healthcare providers to enhance health outcomes.
Responsibilities
- Serve as the operational backbone of Indiana’s Medical Operations Coordination Center, driving care coordination across rural communities.
- Manage the day-to-day implementation, facilitating real-time coordination between emergency medical services, hospitals, and community-based providers.
- Build cross-system communication protocols, track coordination performance metrics, and ensure seamless care transitions for rural patients.
- Collaborate with leadership, EMS professionals, and healthcare stakeholders to operationalize coordination strategies that measurably improve health outcomes.
Requirements
- Bachelor’s degree in nursing, public health, or related field; master’s degree preferred
- Current or former EMR, EMT, AEMT, Paramedic, or public safety professional such as 911 dispatch
- Strong project management skills with the ability to manage complex, multi-stakeholder initiatives
- Demonstrated ability to work strategically and collaboratively across agencies and disciplines
- Familiarity with rural healthcare delivery systems and care coordination frameworks preferred
Benefits
- Mission-Driven Work – Support the transformation of rural healthcare across Indiana through a landmark $207M federal investment.
- People-First Culture – We’re as committed to your growth as we are to delivering high-impact solutions.
- Strategic, Hands-On Work – From program coordination and stakeholder engagement to data modernization and clinical readiness, you’ll influence every step of the process.
- Collaborative Trust – Our clients rely on us to listen carefully, deliver consistently, and guide wisely.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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