Hybrid Central Payments Analyst

at CSN Collision Centres

• Job title: Central Payments Analyst
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Oakville, Canada

About the role

• Central Payments Analyst managing and distributing insurance payment funds across a network of collision repair shops to ensure timely payments. Collaborating with teams to enhance processing efficiency.

Responsibilities

• Process and issue weekly insurance payments (average $3MM and growing) sorting by location and claim number
• Issuing payments according to our network of 250+ collision centers including processing of all incoming and outgoing funds on Dynamics 365 and the financial institution
• Verify, confirm, and issue refund requests to insurance partners on an as-needed basis
• Assist in the testing and onboarding of new insurance partners to the Central Pay program
• Coordinate and assist with the collection of past due receivables of network locations from insurance partners
• Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments
• Maintain shop and insurer information in Dynamics 365 as well as the in-house developed platform for Central Pay processing
• Calculate and pay annual and quarterly insurance rebates to be paid per each insurer’s agreement
• Reconcile monthly and/or quarterly insurance payments and rebates general ledger accounts ensuring accuracy and completeness
• Create ad hoc accounts receivable reports as requested
• Act as key point of contact for inquiries from internal staff, licensees, and insurance partners regarding insurance payments
• Assist in setting policies and procedures in Insurance payment processes
• Continuously look at ways to improve and create efficiencies in processing insurance payment to manage future growth in the Central Pay program from insurance partners
• Maintain administrative material and lists (such as SOPs, store list, contact list for AR follow-up with insurance partners etc.)
• Other projects and responsibilities as assigned, including front desk duties.

Requirements

• Post-secondary education in accounting or related field, or relevant experience
• Minimum of 2+ years progressive accounting experience or similar experience
• Ideal candidate will have a basic knowledge of accounting
• This role is hybrid and based out of our corporate office in Oakville, Ontario which is open concept office, with the expectation of a minimum of 2-3 days per week working in-office
• Willingness to possibly travel throughout Canada and USA (less than 5% in a year)
• The ideal candidate will demonstrate excellence in:
• Strong attention to detail and accuracy
• Strong communication, critical thinking, and problem-solving skills
• Works well in a team environment as well as independently
• Proficiency (Intermediate - Excel) with MS Office programs specifically Excel accounting systems and ability to learn other applications quickly
• Knowledge of Dynamics 365 Accounting System is an asset

Benefits

• A dynamic and collaborative corporate environment
• Professional growth and development opportunities
• Competitive compensation, bonus and benefits package
• The chance to have a meaningful impact on a growing organization