Third Level Support Administrator in Germany focused on IT infrastructure management and problem resolution. Responsible for server optimization, documentation, and collaboration with service providers.
About the role
- Manager, Contract Administration ensuring CSL Seqirus US vaccine sales goals are met through commercial contract management. Support offer development and collaboration with cross-functional teams to optimize contract strategy.
Responsibilities
- Supports the offer development and execution of an overarching Contract administration process for CSL Seqirus US Commercial Ops
- Maintains a repository of contracts with key information that allows contract performance analysis
- Understands discounts, rebates, and other contract levers for contract strategy setting
- Interfaces directly with Legal in addition to customer-facing and sales support function teams
- Functions as content expert on US commercial customer contracts (GPO, IDN, PBG, Wholesaler/Distributor, and Retail)
- Coordinates Contract Negotiation
- Ensures that risks are mitigated and provisions are preferred
- Coordinates post deal activities and maintains executed contract documents in approved repositories
- Manages bid submissions and ensures they meet quality standards
- Performs analysis for Sales Teams as necessary
- Leads customer facing negotiations in conjunction with Sales managers
- Co-develops procedural documentation including SOPs and documents methodologies for Model N reporting collaborating with post award colleagues.
- Serves as commercial contract SME to other departments such as Finance, Sales, and Legal Teams and contributes to enhanced understanding of contract obligations and system requirements.
- Supports submissions of bids and RFPs for CSL Seqirus US commercial business
- Serves as point person for Sales Teams regarding bid submission information including pricing, product information, manufacturing, and legal entities for a variety of channels including but not limited to: GPO, IDN, PBG, Wholesaler/Distributor, and Retail.
- Conducts quality check on drafts prior to final submission
- Coordinates with other functions such as Finance, Customer Operations, Legal, Risk, Sales, and Demand Planning to collect required information and ensure risk to the company is minimized
Requirements
- Bachelor’s Degree required or equivalent experience
- Minimum of 5 years’ experience in the pharmaceutical/healthcare environment in roles involving proposal development, bid response, offer development, contract administration including writing contract terms and conditions, and contract adjudication.
- Strong understanding of commercial contract offer development, custom language, contract negotiations, corporate policies, and processes.
- Strong interpersonal communication skills and business acumen
- Proficiency in MS Office including Word, Excel and PowerPoint required.
- Experience with ModelN or similar Revenue Management system preferred
- Influenza experience preferred; vaccine or similar pharmaceutical/healthcare environment
Benefits
- For more information on CSL benefits visit How CSL Supports Your Well-being | CSL
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