Hybrid Design and Development Manager

at CSI DMC

• Job title: Design and Development Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $65,000 - $75,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Orlando, United States

About the role

• Design and Development Manager leading proposal processes for high-impact programs. Collaborating with sales and strategic teams while managing vendor communications in a hybrid role.

Responsibilities

• Independently lead the full proposal process—from concept to delivery—for custom, high-impact programs, ensuring alignment with client goals, budget, and brand identity.
• Own all aspects of proposal development, including ideation, narrative writing, pricing, formatting, and presentation delivery.
• Accurately scope and price all program components including décor, entertainment, venues, staffing, transportation, and activities using strong editorial skills.
• Write and adapt creative descriptions for client-facing materials such as activities/tours, venues, and restaurants, customizing standard content when necessary.
• Conduct initial vendor outreach to confirm availability and collect service information aligned with proposal and contract parameters.
• Maintain direct communication with Sales team and Strategic team (if applicable) throughout the pre-sale phase, including discovery calls, meetings, site visits, and presentations, both virtual and in-person.
• Maintain holds for venues and vendors during the sales process, ensuring timely release or confirmation based on program stage.
• Proactively manage workload and role responsibilities in order to meet deadlines and stakeholder expectations; adjust program details throughout the proposal phase to ensure alignment of scope, budget, and logistics.
• Attend and contribute to turnover meetings with the Event Management and Sales teams to ensure seamless handoffs and clear program documentation.

Requirements

• Minimum of six years work experience with a minimum of three years in hospitality.
• At least one year work experience in proposal writing, event design, creative marketing, or destination management.
• Proficiency in client relations, detailed budget management, event design, contract management, and vendor relations.
• Strong pricing, formatting, and creative storytelling abilities required.
• Advanced writing and creative storytelling skills.
• Ability to develop customized, client-specific content.
• Exceptional project management and organizational skills.
• Excellent verbal and written communications skills.
• Knowledge of the local destination offerings such as restaurants, clubs, festivals, tours, and venues.
• Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Canva.

Benefits

• Attend and participate in training opportunities and seminars relevant to this position.
• Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.