Designer creating and managing design projects for Runway East's office spaces and site upgrades. Collaborating with contractors and teams to deliver high - quality design solutions.
About the role
- Lead User Centred Design at Crown Commercial Service to drive customer-focused digital transformation and modernize public procurement services. Recruit and develop UCD professionals to elevate industry standards.
Responsibilities
- Lead CCS’s shift to being a customer-focused organisation
- Recruit, inspire and develop a team of UCD professionals
- Establish and lead robust design assurance frameworks
- Build high-impact partnerships with senior leaders and stakeholders
- Oversee the full talent lifecycle for the UCD profession
- Cultivate a culture of continuous learning and innovation
- Set and elevate the benchmark for UCD excellence
Requirements
- Proven experience in shaping both design and organisational strategy
- A track record of coaching and mentoring UCD professionals at all levels
- Deep expertise in translating user insights into inclusive, accessible products
- Highly skilled in building and sustaining influential relationships with senior leaders
- Substantial experience in establishing organisational frameworks, governance structures, and performance metrics
Benefits
- Competitive salary
- Generous pension scheme
- A discretionary non-contractual performance related bonus
- Working remotely in addition to working in advertised office location
- Flexi time scheme (available for B1-B6)
- Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
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