Client Relationship Manager managing significant client relationships in the energy sector at Allens. Leading client strategy development and enhancing client experience in a hybrid work environment.
About the role
- Corporate Account Manager ensuring customer success with CrowdStrike's next generation endpoint technology. Proactively advocating for customers while balancing upsell opportunities in a hybrid environment.
Responsibilities
- Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
- Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
- Achieve a quota of new sales growth within customer base.
- Be a customer advocate, driving relationships with key customers and creating new champions.
- Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
- Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
- Devise and execute account strategies and plans to maximize account growth.
- Provide high touch customer service, including escalation and coordination of support issues as needed.
- Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.
Requirements
- 2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
- Bachelor's degree is preferred
- Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
- Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandler
- Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
- Strong technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
- High level of comfort handling client objections and negotiations.
- Security or SaaS experience is a plus.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Recruitment Officer managing recruitment for hospitality division at Gojob. Rapidly fulfilling client staffing needs and improving recruitment processes.
Manage territory sales performance and product demand for Rare Diseases at Johnson & Johnson. Drive strategy and collaboration to meet sales objectives across Iowa, Illinois, and Nebraska.
Chef de secteur commerce développant la satisfaction client dans les produits culturels pour Cultura. Manager une équipe de vente tout en organisant les flux de marchandises.
Chef de secteur commerce manage team and enhance client satisfaction at Cultura. Involves organizing goods and developing customer service skills with a cultural product focus.
Relationship Manager providing tailored financial advice and investment strategies for Ultra High Net Worth clients in Asia. Involves developing long - term client relationships and implementing investment strategies.
Key Account Manager developing strategies and managing customer relationships in Hempel's Chemicals division. Focus on sustainable growth and project implementation while coordinating with multiple stakeholders.
Vertical Account Manager responsible for acquiring and growing revenue in insurance claims. Collaborating with sales support and technical teams, while meeting revenue objectives.
Strategic Key Account Manager leading growth and partnership for livestock and companion animals in Indonesia. Driving commercial performance and developing long - term relationships within key accounts.
Account Manager focusing on client management at Apex Group, a leading fund administration provider. Responsible for managing client relationships and collaborating with internal teams for service delivery.