Hybrid Senior Marketplace Manager

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About the role

  • Senior Amazon Marketplace Manager leading omnichannel retail media strategies for managed client accounts at Croud. Focused on operational excellence and client relationship management in a hybrid work environment.

Responsibilities

  • Lead omnichannel Retail Media strategies across platforms including Amazon, Walmart, Target to drive client profit
  • Oversee account setups across both Vendor and Seller models
  • Manage retail readiness workflows, including Brand Registry, PDP optimisation and Brand Store consultation to ensure content is built for conversion
  • Direct high-impact media deployments, from Sponsored Ads to off-site CTV/OLV and DSP
  • Use advanced tools like Amazon Marketing Cloud (AMC) to build audiences and bespoke analysis for growth
  • Drive team performance to exceed margin targets
  • Provide technical guidance on daily operations and performance optimisation
  • Ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions
  • Define Amazon Marketplace and Retail Media best practice and creating scalable processes to improve team efficiency
  • Mentor new team members to help them become operational in their roles quickly and efficiently

Requirements

  • Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation
  • Strong retail media knowledge (Amazon Ads, Skai, Google Analytics, Amazon Marketing Cloud)
  • Proven experience managing client relationships, expectations, and cross-channel activities
  • Excellent communicator with a collaborative approach, able to mentor junior colleagues and work across teams
  • Skilled at managing client budgets, expectations, and delivering campaigns that hit targets
  • Analytical and data-driven, able to turn insights into optimised campaigns and measurable results
  • Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth
  • Curious and proactive, staying ahead of industry trends, tools, and opportunities -able to work autonomously to generate ideas and deliver results
  • Demonstrated ability to balance multiple priorities, projects, and client demands
  • Thrives in a fast-paced, client-focused agency environment with a mix of technical, commercial, and strategic responsibility
  • Highly organised with exceptional attention to detail and project management ability
  • Innovative mindset with a continuous drive for improvement and excellence.

Benefits

  • Paid sabbatical at 7 years with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard Season Ticket loan
  • Home office chair and home office screen
  • Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee
  • Weekly treat: Enjoy a complimentary lunch on us every week
  • Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
  • Peer to peer recognition scheme 'bonusly'
  • Team off-sites/regular socials
  • Year-round holiday parties
  • Flexible working options

Job title

Senior Marketplace Manager

Job type

Experience level

Senior

Salary

£36,920 - £41,920 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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