Commercial Quality Partner handling Quality Operations and compliance at QuidelOrtho. Collaborating with various teams to ensure product quality and regulatory compliance.
About the role
- Managing Partner leading client portfolio in digital marketing agency. Driving sustainable growth and maximizing profitability for performance and search-led clients with senior stakeholder management.
Responsibilities
- Develop and maintain strong, long-term, mutually beneficial relationships with senior client stakeholders (C-suite or equivalent)
- Act as a senior strategic authority for performance- and search-led clients
- Partner closely with senior search and performance leaders to challenge thinking
- Proactively identify client needs and challenges
- Lead and win client pitches and cross-sell opportunities
- Deliver budget, revenue growth, profitability and client satisfaction across the portfolio
- Act as the primary escalation point for all client issues
- Drive client-centric solutions that deliver tangible business value
- Guide and mentor team members across the Client Team
- Remove roadblocks and facilitate effective internal collaboration
- Conduct regular performance reviews to identify optimisation and growth opportunities
- Oversee all financial aspects of the Client Team in partnership with finance leads
- Ensure efficient, high-quality delivery against agreed KPIs
- Maintain open, transparent communication with the wider Croud business
- Be a champion of Croud's values and culture, fostering a positive and inclusive work environment
Requirements
- 10+ years’ proven success in digital marketing, with strong experience in client leadership, business development and senior stakeholder management
- Deep understanding of the digital marketing landscape, with particular strength and confidence in paid search, SEO and performance-led models
- Proven experience operating in search-heavy or performance-critical client environments
- Demonstrated ability to lead senior client conversations in performance and search contexts with confidence and authority
- Proven track record of driving revenue growth, profitability and client satisfaction
- Strong leadership, communication and influencing skills
- Excellent negotiation, presentation and relationship-management capabilities at senior levels
- Strong analytical and problem-solving skills with a data-driven mindset
- Experience managing budgets, P&L and forecasting
- Strategic thinker with strong industry awareness and future-focused mindset
- Entrepreneurial, proactive and comfortable operating in complex, fast-moving environments
Benefits
- Hybrid working model with a minimum of 3 days a week in the London office and remaining days from home
- Clear path to progression for all members of staff
- Development opportunities with a support system of regular performance reviews
- Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- 25 days holiday a year
- Discretionary annual performance based incentive
- Sale commission
- Recruitment referrals bonus
- Health & Wellbeing contribution
- 2 Recharge Days each holiday year
- Ride to Work scheme
- Railcard Season Ticket loan
- Home office chair and home office screen
- Free fruit, breakfast cereals, snacks and tea & coffee in the office
- Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
- Life insurance and income protection
- Medical Cash Plan
- Pension
- Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socials
- Year-round holiday parties
- Flexible working options
- Standard hours from 9.00am to 5.30pm with flexibility if agreed in advance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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