Customer Service Representative assisting clients with U - Haul products and services. Responsible for managing rentals, inspecting equipment, and customer education during service.
About the role
- Join an international meal card project as a Customer Service Representative. Handle inquiries and provide support in French while based in Braga, Portugal.
Responsibilities
- Handle customer inquiries via phone and/or digital channels
- Provide clear, accurate support related to meal card services
- Ensure a high-quality customer experience in French
- Follow internal procedures and quality standards
Requirements
- Native or near-native French speakers (C2)
- Customer-oriented mindset
- Availability to work rotational shifts
- Already based in or near Braga
- Comfortable working on-site or hybrid
Benefits
- Performance bonus: €140 (paid over 12 months)
- Meal allowance: €7.63 per working day
- Position bonus (Braga): €20 (paid over 12 months)
- Health insurance: Active from Day 1 (monthly contribution required)
- Fully free after 6 months of contract
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