Sr. Specialist leading Crocs’ paid brand social strategy and driving customer growth through social media. Collaborating cross-functionally to ensure alignment with broader marketing initiatives.
Responsibilities
Support the development of paid brand social plans across NA, EMEA, and APAC for key product stories (Classic Clog, Echo, Collabs, etc.), ensuring plans align to seasonal brand priorities and integrated marketing moments
Partner with the Senior Manager to translate overarching brand strategy into platform-level plans, including audience strategy, flighting, budget phasing, and KPI frameworks
Contribute to innovation and experimentation roadmaps (new ad formats, content-focused approaches, emerging platforms), helping keep Crocs at the forefront of culture and social commerce
Work cross-functionally with Brand Marketing, Creative, eComm, Performance Media, and Regional Marketing teams to ensure paid social supports brand storytelling and product growth
Collaborate closely with Brand Media partners to ensure paid social aligns with broader global media strategy and channel roles
Engage International Markets to understand local insights and trends and help recommend localized paid social approaches where relevant (including market-specific platforms)
Collaborate with the execution team to ensure a smooth handoff from plan to activation, including campaign setup inputs, tracking requirements, creative rotation strategies, and pacing mentorship
Help leads the day-to-day rhythm of paid social activations: timelines, results, approvals, creative readiness, and coordination across collaborators
Support creative briefing and performance feedback loops by building clear recommendations for asset mix, messaging angles, and optimization needs by platform
Supervise campaign performance and pacing; identify optimizations across targeting, placements, creative, bid strategies, and measurement approaches to improve outcomes across the funnel
Build and share reporting readouts that translate sophisticated performance into clear insights, findings, and recommendations, including 'what we’d do differently next time'
Support measurement initiatives such as A/B tests, conversion lift, brand lift, incremental concepts, or bid-type testing, helping improve how paid social is evaluated and scaled
Requirements
Bachelor’s degree in marketing, related subject area, or equivalent experience
At least 5+ years of experience in paid social with a strong emphasis on brand objectives (awareness/consideration/new customer growth)
Experience supporting or managing paid social campaigns across key platforms such as TikTok, Instagram, YouTube, Pinterest, and others
Comfort working in a matrixed organization, collaborating across functions and regions, and building positive relationships through proactive communication
Experience working with agencies and/or platform partners to drive strong execution and results
Retail/footwear experience is preferred, but not required
Strong understanding of paid social platform capabilities and UIs, including ad formats, targeting options, measurement considerations, and optimization levers
Familiarity with global/social ecosystems — bonus for exposure to APAC-local platforms (e.g., Kakao, Naver, Line) or market-specific approaches
Sophisticated analytical skills and comfort using data to guide decisions — a proud data nerd who can translate performance into actionable insights
Ability to think across the funnel, balancing brand health metrics with business impact and understanding how paid social complements performance media
Strong measurement fundamentals: critical metrics, reporting, testing frameworks, and how to interpret takeaways to improve future plans
Excellent project management skills; can handle multiple campaigns at different stages with timelines and changing priorities
Strong communication skills — can clearly articulate strategy, results, and recommendations to a variety of team members
Creative problem-solver who brings curiosity, ownership, and a test-and-learn mindset to daily work
Benefits
medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
employee assistance
participation in a 401k program that includes company match
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