Hybrid District Manager

at Crocs, Inc.

• Job title: District Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Shanghai, China

About the role

• District Sales Manager leading retail store managers in China, driving business success and enhancing consumer experiences. Collaborating with corporate teams to achieve performance targets in a hybrid work setting.

Responsibilities

• Lead all aspects of and drive the success of a group of retail store managers within a designated geographic district
• Guide, mentor, and lead a team of store managers to achieve business objectives, improve sales, and deliver outstanding consumer experiences
• Collaborate with corporate support office and the Director of Store Operations to adjust sales strategies and implement operational procedures
• Set performance goals to align with company targets
• Ensure consistent communication and adherence to company policies, procedures, and directives
• Achieve and exceed district financial targets, driving revenue growth and identifying new business opportunities
• Implement effective labor management strategies to optimize scheduling and enhance profitability
• Drive operational excellence across the district, focusing on store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety/security for both people and assets
• Maintain high leadership standards to develop the professional growth and development of store leaders
• Lead by example, empowering store teams to deliver exceptional customer experiences that build loyalty and satisfaction
• Recruit, develop, and retain top talent by ensuring the team is staffed with qualified individuals committed to the company’s mission
• Provide mentorship and timely feedback to store managers, addressing performance gaps and fostering continuous improvement in district-wide operations
• Maintain operational excellence across all stores, ensuring compliance with all operational standards and safety protocols

Requirements

• High School diploma required
• Bachelors degree preferred
• 4-6 years of retail management experience
• 2-4 years of multi-unit management experience
• Proven experience as a District Sales Manager, Area Manager, or similar leadership role in retail operations
• Strong leadership skills with the ability to encourage, mentor, and develop a team
• In-depth understanding of sales strategies, retail operations, and financial management
• Ability to analyze data and make informed decisions to drive performance and business growth
• Excellent communication and interpersonal skills to effectively manage teams and collaborate across functions
• Proven track record with the ability to adapt to change, solve problems, and thrive in a fast-paced environment
• Willingness to travel frequently within the assigned district.

Benefits

• Flexible schedule
• Professional development opportunities
• Ongoing mentorship
• Team collaboration