Hybrid Senior Lead UX Designer

at Coupa Software

• Job title: Senior Lead UX Designer
• Job type: Full Time
• Experience level: Senior
• Salary: $170,000 - $220,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Foster City, United States

About the role

• Lead Designer at Coupa focusing on the Supplier Experience team and the Foundations pillar. Designing core experiences and driving impactful strategies for supplier engagement in a B2B context.

Responsibilities

• Define the end-to-end design strategy for the Foundations pillar, including supplier onboarding, identity, profiles, navigation, and shared platform capabilities.
• Lead the design of foundational, cross-product experiences that enable suppliers to move seamlessly across Coupa.
• Partner closely with Product, Engineering, and Operations leaders to shape platform roadmaps, define shared requirements, and make thoughtful tradeoffs.
• Help define how AI supports foundational supplier experiences, from guided onboarding and profile intelligence to proactive recommendations.
• Produce high-quality flows, components, prototypes, interaction specifications, and end-to-end service experience maps.
• Lead and collaborate on research with a global range of suppliers to understand onboarding challenges, trust signals, and cross-product friction.
• Work closely with the Design Systems team to evolve shared patterns, components, and platform conventions.

Requirements

• 10+ years of product design experience designing complex B2B SaaS, platform, or marketplace products, ideally in environments with multiple products, users, or integrations.
• A proven ability to simplify complexity, demonstrated through work on foundational or high-stakes workflows such as onboarding, identity, permissions, configuration, or cross-product experiences.
• Systems thinking, with an understanding of how data, identity, trust, and workflows move through an ecosystem over time.
• Strong design craft, including expert-level Figma skills and experience contributing to mature design systems and shared platform patterns. You lead by example and raise the bar for those around you.
• Clear communication and influence, with the ability to align cross-functional partners, tell compelling product stories, and collaborate closely with engineering on scalable solutions and tradeoffs.
• Builder mindset: You are proactive and take initiative, work independently, and thrive in environments with ambiguity, ownership, and high standards.