VP of Product leading product strategy at Board Intelligence, a B2B SaaS firm enhancing board effectiveness through AI tools. Responsible for commercial success and client insights in product development.
About the role
- Coordinate RSVP services for medium-sized events at Copastur. Resolve guest inquiries and optimize engagement rates through strategic follow-ups and reporting.
Responsibilities
- Manage RSVP operations for medium-sized events.
- Directly handle and resolve guests' questions and requests.
- Prepare detailed reports on confirmations, no-shows, and response metrics.
- Coordinate strategic follow-ups to optimize attendance rates.
- Support the definition of service flows and improvements in RSVP processes.
- Interface with clients and event organizers to align expectations.
- Prepare and organize spreadsheets received from clients for Copastur’s RSVP service layout.
- Receive, review, and distribute SPEECH content for the event RSVP and share it with all project stakeholders.
- Provide guest services, including confirmations, data collection, and information provision.
- Keep the team leader and client informed about event status, providing regular updates and progress reports on projects.
- Interact with clients (requesters) regarding specific needs that impact RSVP progress.
- Prepare post-event reports and revenue reports, analyzing relevant data and metrics and providing insights for future improvements.
- Enter sales into the Back Office system.
- Conduct technical visits and present project proposals to clients, demonstrating professionalism and event/RVSP expertise.
- Handle multiple jobs simultaneously.
- Stay updated on trends and opportunities in the RSVP market.
- Plan and coordinate operational logistics for event RSVPs.
- Know and follow the SGI practices established in the company.
Requirements
- Bachelor's degree (completed).
- Experience in the role.
- Microsoft Office (Office Suite).
- Intermediate English.
- Agility
- Teamwork
- Creativity
- Oral and written communication
- Versatility
- Innovation
- Responsibility
- Concentration and attention to detail
- Negotiation
- Customer focus
- Proactivity
- Organization
Benefits
- 💳 Meal voucher
- 🍎 Fresh fruit available every day at the office
- 🚌 Transportation voucher: 6% employee contribution as required by law
- Fixed salary - CLT employment — 44 hours per week
- Flexible vacation — may be split into up to 3 periods after 1 year of employment
- Time bank policy (Banco de Horas)
- Bridge holiday compensation — may be compensated from the active time bank
- 🤩 Birthday day off
- 🏥 Bradesco health insurance
- 😷 Bradesco dental plan
- 📄 Life insurance
- 💪🏻 TotalPass
- 🧘🏻♀️ Mindfulness
- 🙆🏻♂️ Workplace exercise sessions
- 🗨️ Apoio a Bordo: legal, psychological, and financial support
- IVI – app offering free therapy sessions
- Sanus – health concierge
- 🤰🏻 Baby kit (Kit Bebê a Bordo)
- 👨🏻🍼 Home office period for pregnant employees
- 👨🏻🍼 Paternity leave
- 🎒 Daycare assistance
- 👨🏻🦽 PCD support: assistance for employees with children who have physical or intellectual disabilities
- 💅🏾 Bluma — on-site manicure service
- 🥰 Marriage leave
- 🌈 Prazer, eu - Trans Visibility: legal and financial support for name and gender change
- 💰 Allya – discount platform (cinema, pharmacy, etc.)
- 🏡 Insurance package
- 📚 Change: exclusive benefits for booking exchange programs and international education, extendable to dependents.
- 📚 Journey platform: courses and everyday content, with extended access to Edupass for free courses and discounts on degree programs, extendable to dependents.
- 📚 Passforall: we offer a special discount for visa issuance to help you save while planning your travels.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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