Corporate Partnerships Coordinator managing corporate partner relationships at Cool Earth. Delivering engagement activities, stewardship updates, and event coordination within the Partnerships team.
Responsibilities
Deliver day-to-day stewardship for corporate partners, ensuring they receive timely, engaging updates.
Act as a first point of contact for partner queries, responding promptly and professionally, and escalating issues where needed.
Support the Partnerships team to deliver tailored stewardship plans, including thank-you communications, updates and touchpoints across the year.
Draft and coordinate partner emails, newsletters and content for digital channels, working with communications colleagues where appropriate.
Help prepare and send partner impact updates and reports, gathering information, data and stories from colleagues across the organisation.
Coordinate logistics for partner engagement activities, including webinars, speaker sessions and internal staff briefings.
Support the planning and delivery of partner events, such as cultivation meetings, workshops or conference activity, including invitations, attendance lists and follow-up.
Help develop and deliver digital engagement content for partners, such as presentations, slide decks and short updates for employee channels.
Assist in organising virtual and in-person visits or briefings for key partners, ensuring a high-quality experience.
Maintain accurate and up-to-date CRM records for all corporate partnerships, including contacts, activities, pipelines and income.
Support the administration of partnership agreements, including preparing documentation, tracking deliverables and coordinating renewals.
Process partnership donations and pledges, working closely with Finance to ensure accurate records, acknowledgement and reconciliation.
Help prepare partnership materials and assets, including presentations, briefing notes, case studies and branded resources.
Run regular reports and lists from the CRM to support stewardship, reporting and decision-making.
Provide administrative support to the Partnerships team, including scheduling meetings, preparing agendas and circulating notes and actions.
Assist with research on current and prospective partners, gathering information for briefings and supporting the development of pitches and proposals.
Coordinate with colleagues in communications, programmes (MEL) and operations to gather information, stories and data needed for partner deliverables.
Requirements
Experience in supporter care, customer service, account management, or administration.
Excellent written communication skills.
Strong organisational skills with great attention to detail.
Ability to manage multiple priorities and meet deadlines.
Confidence working with databases and CRM systems.
A friendly and professional manner.
A proactive problem-solver who takes ownership.
Genuine interest in and commitment to the humanitarian and environmental principles of Cool Earth.
Aligned with our values: “smart”, “driven”, “open”, and “locally-led”.
Fluent written and spoken Spanish (not essential).
Experience using Salesforce or a similar CRM system (not essential).
Experience coordinating events or webinars (not essential).
Background in relationship or account management roles (not essential).
Understanding of CSR, ESG, and environmental sustainability (not essential).
Familiarity with collaboration tools such as Google Workspace, Slack, and Trello (not essential).
Experience working in a charity, NGO or values-led organisation (not essential).
Benefits
Flexible Working - we work flexible hours with the opportunity to work from home, the office, or even overseas.
Mental Health & Wellbeing - our EAP offers a 24/7 helpline, counselling services, and self-guided mental health programmes for you and your family.
Learning & Development - every employee has a L&D budget, plus organisation-wide workshops and trainings.
Time Off - we offer generous and enhanced time off policies including holiday, sickness, medical and family leave.
Support Good Causes - you can take extra time off work to volunteer for good causes and donate to other charities tax-free through our payroll giving scheme.
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