Hybrid Assistant Manager, Operations Control

at Consumers Energy

• Job title: Assistant Manager, Operations Control
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Novi, United States

About the role

• Assistant Manager for the Operations Control Room ensuring compliance and leading real-time operating personnel. Supervise daily operations and mentor staff in a dynamic environment.

Responsibilities

• Works in conjunction with the Manager, Operations Control Room to provide leadership for real time system operating personnel.
• Provides oversight of the day-to-day operations as well as to mentor and develop staff.
• Ensures compliance with company, regulatory, regional transmission organization and industry standards and policies.
• Acts as primary operations supervisory contact for outside entities related to any operational or reliability issues.
• Provides direct supervision to Transmission System Coordinators (TSC 1&2) and System Reliability Controllers (SRC 1&2).
• Provides input to the operations training department to assist in the development of training material that assists OCR staff in maintaining an adequate knowledge base and skill set.
• Ensures OCR procedures are kept up to date by administering the OCR procedure program.
• Provides subject matter expert support to the compliance department to ensure all compliance requirements related to OCR operation are met.
• Develops daily summary report of previous day and current day planned operation and present report at morning operations staff meeting.
• Assists the Shutdown Coordination group in coordination of transmission equipment outages.
• Performs duties of the Operations Control Room Manager in their absence.
• Keeps Operations Control Room Manager apprised of any abnormal conditions or issues.
• Performs after action reviews for events, gathering facts from all available sources.

Requirements

• Bachelor’s degree in engineering, technology, or energy or relevant, equivalent experience and/or education.
• Minimum of six (6) years of experience in real time operations, preferably in a transmission control room environment.
• Minimum of three (3) years of supervisory experience preferred.
• North American Electric Reliability Corporation (NERC) certification at the Reliability Coordinator level required.
• Must be able to effectively manage teams and people.
• Must possess good analytical and interpersonal skills.
• Ability to provide leadership in emergency situations.
• Must have effective verbal and written communications skills.
• Applicants must be authorized to work in the United States for any employer.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities