Team Manager supporting leadership continuity and operational stability in Contact Centres in Joondalup and West Perth. Collaborative role focusing on coaching and performance management for high - quality service.
About the role
- BI Manager leading design and delivery of enterprise BI solutions across multiple domains at Concentrix in Romania. Collaborating with business leaders and managing a team of BI developers.
Responsibilities
- A BI Manager leads the design and delivery of enterprise BI solutions across multiple domains, including HR, Finance, Sales, Operations, and Client domains.
- Build strong relationships with business leaders to understand their data needs and translate them into actionable user stories.
- Oversees a team of BI developers and own the delivery of analytics products, ensuring that product backlogs are well-maintained, development work is appropriately prioritized, and deliverables provide the expected value to the organization.
- Architect multi-domain enterprise dashboards that integrate data across HR, Finance, Sales, and Operations.
- Translate strategic business requirements into scalable, governed BI solutions.
- Write optimized SQL using window functions, subqueries, and CTEs to support complex data modeling.
- Design and maintain semantic models with robust datasets, joins, and calculated fields.
- Define and enforce KPI frameworks for global consistency and alignment with governance standards.
- Implement row-level and column-level security across BI platforms to ensure data protection and role-based access.
- Optimize semantic layers for performance, reusability, and governance across BI tools.
- Automate report refreshes, alerts, and exception monitoring to support proactive data management.
- Conduct design/code reviews and mentor junior developers to elevate team capabilities.
- Collaborate with Data Engineering, Governance, and business stakeholders to align BI solutions with enterprise architecture.
Requirements
- Ability to speak English fluently.
- Advanced SQL: Expertise in complex query design including window functions, subqueries, and CTEs.
- BI Tools: Deep proficiency in Domo and at least two additional platforms (e.g., Power BI, Tableau, Looker).
- Dimensional Modeling: Strong command of Kimball and Inmon methodologies.
- Semantic Layer Design: Skilled in building reusable, governed datasets and calculated fields.
- Security & Governance: Experience implementing granular access controls and aligning with enterprise governance.
- Automation: Ability to set up refresh schedules, alerts, and exception logic.
- Mentorship: Proven ability to coach and guide junior developers through technical and architectural challenges.
- Management Experience: 3+ years in BI/data roles, with 0–3 years of management experience.
Benefits
- Join us and be part of this journey towards greater opportunities and brighter futures.
- Health insurance and wellness programs
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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