Hybrid Global Product Solution Design Leader

at Coins.ph

• Job title: Global Product Solution Design Leader
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Germany

About the role

• Head of Product Solution Design overseeing a team for a crypto exchange. Crafting user-centric solutions and collaborating with various teams.

Responsibilities

• Define and own the vision, strategy, and roadmap for the Product Solution Design function under Global Product team.
• Build, lead, and mentor a high-performing team of Product Designers, UX/UI Designers, Design Researchers, and UX Writers.
• Advocate for design excellence and user-centric thinking across all levels of the organization including Coins Payment, Crypto Trading and other products.
• Partner with Product, Engineering, Marketing, and Business teams to ensure holistic and cohesive product experiences.
• Oversee the end-to-end design process, from discovery and ideation to wireframes, prototypes, and final UI.
• Implement design systems, frameworks, and tools that drive consistency and efficiency at scale.
• Champion design thinking and research-led innovation, integrating user feedback and data into all design decisions.
• Ensure designs are accessible, inclusive, and optimized for all platforms (mobile, web, etc.).
• Own the entire user journey and experience lifecycle, identifying pain points and opportunities for continuous improvement.
• Develop metrics and KPIs to measure user satisfaction, usability, and design impact.
• Drive initiatives to improve user onboarding, engagement, conversion, and retention through superior design.
• Act as the voice of the user in strategic discussions and decision-making forums.
• Effectively communicate design vision, strategies, and updates to stakeholders at all levels.
• Foster a culture of collaboration, experimentation, and continuous learning within the design team and beyond.

Requirements

• 5+ years of experience in product design, UX/UI, or user experience strategy, with at least 4 years in a leadership or head-of-role.
• Proven experience designing for digital products at scale (fintech, crypto, super apps, payments, or e-commerce experience preferred).
• Strong portfolio demonstrating deep expertise in design strategy, user journeys, and end-to-end product design.
• Mastery of design and prototyping tools such as Figma.
• Deep understanding of human-centered design, accessibility principles, and responsive design.
• Experience working with cross-functional teams in agile/scrum environments.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate into design insights.
• Excellent communication and storytelling skills; able to influence executive stakeholders.
• Background in behavioral science, design psychology, or UX research is a plus.
• Prior experience in fintech, payments, digital wallets, or blockchain/crypto industries.
• Familiarity with front-end technologies (HTML/CSS, JavaScript) is an advantage.