Internal Communications Manager at Cohere developing and implementing communications strategies for over 500 employees. Ensuring employees feel informed and connected to the company's mission.
Responsibilities
Develop and implement internal communications strategies that align with the organization's goals and values
Partner with executive teams, human resources, and team leads to develop clear, compelling messaging, materials, and event content around priorities, organizational changes, and business results
Design and execute internal forums like all-team meetings, company-wide offsites, team updates, and news roundups
Co-design principles and practices for how we use internal communications channels and how employees can engage with and share stories across the company
Cultivate and manage channels for timely, relevant information – including Slack, email, blogs, and live formats – and experiment with new ones (video, audio, in-person)
Collaborate across teams to highlight stories that link daily work to Cohere’s mission, and celebrate company progress and external representation by our spokespeople
Use qualitative and quantitative research to propose communications strategies and tactics that resonate with our employee audience
Oversee crisis internal communications strategies by preparing for and responding to internal issues, working closely with Corporate Communications, Human Resources, and the relevant leadership team to protect Cohere's internal culture and reputation
Partner with external communications and marketing teams to ensure messaging consistency across internal and external channels
Requirements
Have 5-7 years of experience in internal communications, corporate communications, or a related field – ideally within a fast-paced, high-growth tech or AI environment
Are an exceptional writer with a talent for distilling complex, cross-functional topics into simple, compelling narratives
Have experience serving as a communications business partner or trusted advisor to senior leaders, executives, and people/human resources teams
Are highly organized and process-driven, with strong project management skills and a bias for action
Bring high levels of creativity to communications – in format, channel, and storytelling
Are comfortable navigating organizational dynamics and building strong relationships across all levels
Have experience planning and executing internal events such as all-hands meetings, off-sites, or town halls
Thrive in ambiguous, fast-moving environments and know how to prioritize ruthlessly
Benefits
An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
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