Associate Director - Credit/Collections managing operational aspects and leading credit and collections team at AT&T. Driving strategies for credit risk and collections management in a fast - evolving environment.
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Hybrid Junior Credit and Collections Analyst – Affirmative Action for Black or Brown Candidates
Posted 4 months ago
About the role
- Analyst in credit and collection ensuring efficient financial processes at Cogna. Collaborating with teams for system improvements and providing support for integrations.
Responsibilities
- Monitor the status of integrations between the collections platform and external channels. Identify any failures, contact support and follow up until resolved.
- Triage and handle tickets via ServiceNow and Dynamics.
- Analyze behaviors in the collections system and in academic/financial systems.
- Perform ad-hoc portfolio distributions.
- Monitor import and export of negative-listing files in the collections system and with Serasa and Boa Vista.
- Verify that upload and negative-listing files comply with specifications and that SFTP postings are occurring normally.
- Maintain suppression/inhibition lists for actions.
- Propose improvements and automations; specify requirements, validate deliveries, and manage implementation with internal stakeholders.
- Interact with internal teams in Operations, Strategy and Technology.
- Interact with vendors and internal and external clients.
- Use Excel (intermediate level) to prepare reports and financial analyses.
- Work in a team to ensure the efficiency of credit and collections processes.
Requirements
- Degree in Business Administration, Economics or related fields.
- Prior experience in credit analysis and collections.
- Proficiency in Excel.
- Proactivity and negotiation skills.
- Excellent communication and teamwork skills.
- Resilience and results orientation.
- Advantage: knowledge of databases (SQL and PLSQL).
Benefits
- Profit sharing: celebrating results is part of Cogna’s way.
- Meal or grocery allowance: provided on a flexible benefits card.
- Medical insurance: a comprehensive health plan with dependent coverage and cost-sharing.
- Dental care: available to keep your smile healthy.
- Tuition scholarships for undergraduate and graduate programs: access to our educational units for you and your dependents (spouse and children).
- Birthday day off: choose a day to relax and celebrate.
- SESC partnership: access to programs that enhance quality of life.
- Univers pharmacy partnership: discounts on a variety of medications.
- Corporate university: a range of free learning paths and courses at our corporate university to help you keep growing with us.
- Discounts on books: purchase top titles from our publishers at a reduced price.
- Wellhub (Gympass): resources to help you stay active in your daily life.
- Ninho program: dedicated support for families expecting a new baby.
- Valoriza - Internal Recruitment Program: accelerate your career through internal opportunities.
Job title
Job type
Experience level
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Degree requirement
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