Consultant en communication interne et accompagnement du changement chez Havas Paris. Piloter la conception et mise en œuvre des stratégies de communication et de conseil pour différents clients.
About the role
- Complex Claims Consultant managing Aging Services claims for CNA. Handling investigations and providing exceptional customer service within a flexible hybrid schedule.
Responsibilities
- Manages an inventory of highly complex commercial claims, with large exposures
- Ensures exceptional customer service by managing all aspects of the claim
- Verifies coverage and establishes timely and adequate reserves
- Leads focused investigation to determine compensability, liability and covered damages
- Resolves claims by collaborating with internal and external business partners
- Establishes and manages claim budgets
- Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
- Achieves quality standards by appropriately managing each claim
- Keeps senior leadership informed of significant risks and losses
- Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
- Mentors, guides, develops and delivers training to less experienced Claim Professionals
Requirements
- Bachelor's Degree or equivalent experience
- JD a plus
- Typically a minimum six years of relevant experience, preferably in claim handling and litigation
- Prior negotiation experience
- Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
- Professional designations preferred (e.g. CPCU)
Benefits
- comprehensive and competitive benefits package to help our employees
- and their family members – achieve their physical, financial, emotional and social wellbeing goals
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