Conseiller en finances personnelles au sein de Desjardins, offrant des conseils financiers et développant des relations d’affaires durables avec les clients. Réalisant des activités de représentation et suivant les tendances du marché.
About the role
- Director of Finance overseeing USWC revenue collections and managing staff in a leading ocean carrier. Driving strategies to optimize collections, resolve disputes, and improve processes within the finance department.
Responsibilities
- Oversee USWC revenue collections, manage union and non‑union staff, and reduce DSO, past‑due balances, and risk exposure
- Drive strategies to accelerate collections, resolve disputes, and improve processes, including identifying root‑cause delays
- Negotiate with customers on non‑payment, report collection performance and issues to management, ensure regulatory and policy compliance
- Partner with Labor Relations to optimize team efficiency
- Manage and prioritize all collection efforts and risk‑mitigation activities across US business units
- Develop and implement strategies, processes, tools, and credit policies that improve collections performance and daily operations
- Train and mentor non‑OCU and other staff members
- Serve as a business liaison to resolve discrepancies
- Prepare and communicate reports to Management on collections performance, delays, risks, and action plans
- Maintain performance dashboards for team members and provide recommendations to senior management to optimize results
- Engage legal teams to manage high‑risk accounts, reduce litigation exposure, and ensure compliance with company policies and state/federal regulations
- Collaborate with business partners on reinvoicing DDSM and Freight bills to ensure policy and regulatory compliance
- Develop and implement strategies to improve accounts‑payable processing
- Ensure the Finance Department is properly staffed and equipped to meet internal and external requirements
Requirements
- Bachelor’s degree in finance, accounting, or a related field or equivalent combination of work experience and education
- 10-15 years of experience
- 5-10 years of industry experience
- Minimum of 8 years of knowledge of the shipping industry and respective duties/routines
- Extensive knowledge of collections analytics, operations, and related regulatory and operational risks
- Strong subject-matter expertise with the ability to design and implement improved methods and processes
- Thorough understanding of collection laws, credit and collections systems, and workflow design
- High accuracy, independence, and strong analytical skills with attention to detail
- Proven leadership and people-management abilities, including experience managing unionized workforces and navigating CBAs
- Demonstrated success optimizing portfolio risk, reducing delinquency, and improving cash flow
- Strong time-management and organizational skills; ability to meet strict deadlines
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Strong reporting and analytical capabilities with a continuous improvement mindset toward debt recovery.
Benefits
- Performance-based bonuses
- Comprehensive benefits, including health insurance, retirement plans, tuition repayment and paid time off
- Professional development opportunities
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