IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
CT
Hybrid Senior R&D Operations Specialist, Design & Research
Posted 3 months ago
About the role
- Senior R&D Operations Specialist at Clio managing Design & Research operations with a focus on collaboration and innovation. Empowering teams through structured processes and effective insights management.
Responsibilities
- Lead the operational foundation for Design & Research, managing tools, systems, and budgets that keep our teams focused on delivering exceptional work.
- Shape and maintain the rhythms and rituals that connect our teams within Design (design critiques, sprints, workshops, office hours, etc.) and within the organization (Product & Design All Hands, etc.) ensuring they’re consistent, purposeful, and well supported.
- Coordinate research operations by managing participant recruitment, scheduling, incentives, and insights management in partnership with Strategic Research and DI teams.
- Develop and maintain shared documentation and guidelines that strengthen collaboration between Design, Research, Product, and Engineering.
- Identify and implement process improvements that increase clarity, reduce friction, and enable faster, more informed decisions across the organization.
- Design and evolve onboarding programs that help new designers and researchers ramp quickly and feel connected to Clio’s mission, practices, and culture.
- Track and report on key operational metrics including team health, delivery velocity, and efficiency to inform leadership planning and resourcing decisions.
- Partner with Design & Research leadership to align on operational vision, priorities, and long-term goals that support the growth and maturity of the practice.
- Support the evaluation and rollout of new tools and vendors, ensuring we’re investing in the right infrastructure to scale design and research effectively.
- Contribute to building a collaborative, high-performing culture that values curiosity, transparency, and shared learning across teams.
Requirements
- 5+ years of experience in design, research, or product operations.
- Strong organizational, communication, and program-management skills.
- Comfort navigating ambiguity and bringing structure to complex systems.
- Proficiency with design and research tools (Figma, Miro, Maze, Pendo).
- Experience maintaining process documentation and operational metrics.
- A pragmatic, collaborative approach to problem-solving and continuous improvement.
- Experience working in fast-paced, iterative product development environments.
- Deep understanding of good user experience, IA, and visual design
- Demonstrate a keen interest in improving your craft by using AI
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Walmart seeks a Manager for Facilities Maintenance Operations overseeing maintenance and leading technicians across multiple locations. Requires 3 - 5 years of related experience and travel within the region.
Internship focusing on AI/DIGITAL solutions to improve efficiency in Global Pharmaceutical Operations. Collaborate with cross - functional teams to prototype and implement AI applications.
Senior Operations Support Lead Analyst providing comprehensive operations support services for Citi's Servicing Division. Ensures risk management integration and process compliance across various business groups.
Principle Operations Specialist managing general labor responsibilities in grain operations. Overseeing truck and railcar preparation, delivery, and safety in Chinook, Montana.
Operations Supervisor managing daily warehouse operations and team supervision for logistics company. Ensuring training and coaching to foster team performance in Pryor, Oklahoma.
Operations Supervisor overseeing donor flow and compliance in the plasma center with responsibilities in training and documentation.
Operations Manager assisting Microbac leadership in improving lab efficiencies. Overseeing department leads and ensuring compliance with analytical testing requirements.
Deal Desk Senior Advisor focusing on sales operations optimization at Boomi. Ensuring compliance and performance in a hybrid work environment.
Analyst position focusing on fraud investigations at Dun & Bradstreet. Contributing to team efforts and utilizing AI - assisted tools for investigative efficiency.