Commercial Contracts Attorney negotiating and drafting commercial contracts for a leading international law firm, providing practical legal advice and handling vendor agreements.
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Hybrid Senior Legal Content Specialist
Posted last month
About the role
- Quality control specialist ensuring legal content accuracy for Clio, a global leader in legal AI technology. Establishing QA/QC processes and collaborating with teams to enhance customer experience.
Responsibilities
- Establish, maintain, and execute rigorous quality control workflows for legal content creation, updates, and automation templates.
- Conduct detailed reviews of legal templates, precedents, and workflows to ensure accuracy, formatting and desired functionality before publication.
- Work closely with the Legal Content Automation Manager and other Legal Content stakeholders to identify inefficiencies, implement process improvements, and strengthen content quality and related processes to elevate customer experience.
- Create and refine QA/QC guidelines, style guides, and best practices that ensure consistent tone, structure, and legal accuracy across all content.
- Provide actionable feedback to legal content specialists, helping to identify errors, address gaps, and raise overall quality.
- Use performance data to measure error rates, turnaround times, and other quality indicators, continuously optimizing the review process.
- Evaluate content with the end-user in mind, validating that templates and workflows are intuitive, practical, and aligned with customer drafting needs and quality expectations.
- Coordinate with product, engineering, and customer success teams to ensure high-quality content is integrated smoothly into Clio’s platform.
Requirements
- previous legal experience in research, drafting, or knowledge/content management roles, ideally with exposure to multiple jurisdictions.
- Exceptional attention to detail with experience performing quality control, peer reviews, or compliance checks on legal or technical content.
- Familiarity with legal drafting workflows, standard legal documents, and jurisdiction-specific practice requirements.
- Ability to follow and improve structured QA/QC processes, ensuring repeatable and reliable results.
- Comfort working with document automation systems and cloud-based legal technology tools.
- Capable of delivering precise, constructive feedback to peers and collaborating effectively across teams.
- Skilled at spotting patterns, diagnosing root causes of errors, and recommending targeted improvements.
- Able to thrive in a fast-paced environment, proactively identifying ways to improve content quality and consistency.
Benefits
- Competitive, equitable salary with top-tier health benefits and dental coverage
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy
- Pension contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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