Recruiting Operations Manager optimizing recruiting systems and analytics at Clay. Leading a team to enhance recruiting efficiency and leveraging AI tools.
Responsibilities
Own our Ashby instance end-to-end: configuration, integrations, best practices, and ongoing optimization. You're the go-to expert when something needs fixing or improving, and you proactively identify what's next before anyone asks.
Build and own our recruiting analytics — design dashboards and reporting infrastructure that give the team real-time visibility into pipeline health, funnel conversion, time-to-fill, source quality, and more. Turn data into clear, actionable insights for the team.
Make recruiters' lives easier — identify friction in our day-to-day workflows and eliminate it. Whether that's improving how we schedule interviews, streamlining offer workflows, or building better templates and playbooks, you're always looking for the next 10% improvement.
Manage and develop our Recruiting Coordinators — provide day-to-day guidance and ensure they're set up to deliver a best-in-class candidate experience.
Own and evolve our recruiting tech stack — evaluate tools, manage vendor relationships, and ensure the full stack (Ashby, LinkedIn, sourcing tools, etc.) is integrated and fully utilized. You’ll help us evaluate new tools, and maybe even build new workflows in zapier and new tools using Claude.
Requirements
6+ years in recruiting operations or talent operations, ideally at a high-growth tech startup
3+ years of experience managing high-performing teams
Experience managing a team: you've developed coordinators before and take their growth seriously
Deep Ashby expertise: you've owned an ATS before, and Ashby is your preferred home
Strong analytics skills: you're comfortable building reports and dashboards, and you can translate recruiting metrics into narratives that influence decisions
Systems thinking: you love designing elegant processes, and at the same time, you're not precious about them
Excellent communication: you can present data to leadership, write clear documentation for recruiters, and still find time to answer a team member’s question thoughtfully
Excitement for automation and AI: you are jazzed up about how AI and automation tools are transforming recruiting and making your role more interesting
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