Operations Manager supporting planning and delivery of exhibitions within the Tech Industry at Clarion. Managing operations for multiple conferences including Energy, Transport, Insurance & Life Sciences.
Responsibilities
Lead the end-to-end operational delivery of conferences and exhibitions in the UK and internationally
Plan and manage multiple events and projects across different portfolios simultaneously
Own key operational areas for large-scale exhibitions, including signage, feature builds, floor plans, and networking events
Manage operations budgets, forecasting, cash flow, and financial reporting in line with business expectations
Source, negotiate, and manage suppliers, venues, and contractors
Oversee event design elements including floor plans, signage, show guides, and feature build
Manage tender processes for event design, build, and feature delivery
Ensure fulfilment of all sponsorship and exhibitor packages, including stands, branding, features, and deliverables
Produce and communicate accurate technical information for exhibitors, including exhibitor manuals/zones
Collaborate cross-functionally with production, marketing, sales, and finance teams to ensure aligned delivery
Manage health & safety compliance, including risk assessments and Construction Phase Plans
Support delivery of virtual and hybrid events, including platform setup, speaker liaison, and live stream coordination
Provide operational support to delegates, speakers, sponsors, and exhibitors pre-event and onsite
Line-manage and support junior operations staff, providing guidance and development
Conduct post-event evaluations to drive continuous improvement
Requirements
Experience in an operations manager or senior operations executive role within the events/exhibition industry
Strong knowledge of venue operations, industry regulations, and contract terms
Demonstrated experience managing event operations budgets, forecasting, and delivering to target
Experience managing multiple projects concurrently in a fast-paced environment
Solid understanding of onsite Health & Safety, including e-Guide/g-Guide; IOSH Managing Safely preferred
Experience designing and coordinating exhibition feature builds and show environments
Strong organisational skills with excellent attention to detail and time management
Confident communicator with the ability to engage effectively at all levels
Commercially minded negotiator with strong supplier management skills
Proactive, self-motivated, and comfortable taking ownership and responsibility
Resilient and calm under pressure, with the ability to meet deadlines and solve problems
Technically competent in Microsoft Office and open to learning new systems and event technology
Benefits
25 days’ holiday plus bank holidays
End of year wellbeing shutdown (closed for the last week of the year)
Celebration day off (e.g. birthday, Diwali, Eid, etc)
Summer Hours in August (3pm finish on Fridays)
Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
Pension Scheme
Private Medical Insurance
Health Cash Plan
Employee Assistance Programme (EAP) – a 24/7, 365-day confidential helpline
Subsidised Café
Season Ticket Loan
Cycle to Work Schemes
Free on-site gym and shower facilities
Free eyesight tests
Free flu vaccination – offered on site once a year for all employees
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