IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Vice President Loan Operations Servicing Manager overseeing loan documentation and processes within a complex environment. Leading business initiatives and managing a team for loan operations success.
Responsibilities
- manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
- independently processing and closing loans within a complex loan operations environment
- Subject matter expert to lead the team to drive and implement business initiatives, client solutions, and/or projects
- Develops and exercises business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities
- Stays abreast of developments within the loan documentation/processing function and considers the impact to the business
- Has responsibility for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to loan documentation processes for the team
- Accountable for integrity of process, operations and associated results
- Responsible for detailed analysis of loan related issues where the best course of action is not evident from the information available, but actions must be recommended/taken
- Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
- Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff
Requirements
- 6-10 years of Experience
- Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process
- Demonstrate understanding of Loan Processes, Procedures, Products and Services
- General awareness of managing, preparing, and reviewing loan documentation
- Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues
- Awareness of risk types, policies and control measures and processes
- Comply with applicable laws, rules, and regulations, and adhering to Policies
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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