Data Process Analyst focusing on data tool and dashboard development within UK Data & MI Team. Engaging with staff to enhance operational efficiency and decision making.
About the role
- IT Business Senior Analyst focusing on fraud operations in Retail Bank or Branded Cards. Responsible for systems scope, communication between business and IT, and identifying technology risks.
Responsibilities
- Formulate and define systems scope and objectives for complex projects
- Foster communication between business leaders and IT
- Consult with users and clients to solve complex system issues
- Support system change processes from requirements through implementation
- Identify and communicate risks and impacts, considering business implications of the application of technology
- Act as advisor or coach to new or lower level analysts
Requirements
- 5-8 years of relevant experience
- deep understanding of fraud operational processes, procedures, and tools within Retail Bank or Branded Cards/CRS
- experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- proven interpersonal, data analysis, diplomatic, management and prioritization skills
- consistently demonstrate clear and concise written and verbal communication
- proven ability to manage multiple activities and build/develop working relationships
- proven self-motivation to take initiative and master new tasks quickly
- demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
- Bachelor's degree/University degree or equivalent experience
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
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