IT Invoice Processing Analyst role ensuring accurate processing of IT vendor invoices and compliance with financial controls at The Salvation Army.
About the role
- Senior Analyst optimizing Citco's service catalogue across various lines of business. Collaborating with teams to ensure accurate governance and digital documentation in the platform tool.
Responsibilities
- The Foundational Governance Senior Analyst will be an essential member of the Platform Governance Team, responsible for capturing, governing, and maintaining the standard service catalogue across various line of business within Citco.
- The Senior Analyst will collaborate with Process Owners and business unit representatives to ensure accurate capture of our gold standard and client deviations while digitizing them in our platform tool while adhering to our governance model.
- Drive end-to-end execution of multiple concurrent projects, ensuring timely delivery and quality outcomes
- Facilitate and actively contribute to Working Group meetings across all assigned projects
- Collaborate with cross-functional teams to review current catalogues and create new initiatives and refine existing processes to drive standardization
- Engage with stakeholders to brainstorm solutions, assess feasibility, and provide analytical insights
- Own and review Governance documents clearly articulating as-is and to-be states
- Actively participate in and support Scrum ceremonies, including stand-ups, backlog grooming, reviews, and retrospectives
- Ensure best practice/Industry standards (set by Citco) are being followed
- Govern multiple data platforms to ensure synchronicity of datapoints between them
- Assist with Analysis and Data Gathering and QA testing
- Ensuring risks and issues are identified, tracked, and escalated
- Foster a culture of collaboration, continuous improvement, and excellence
- Ability to think critically and formulate logic-based opinions
- Collaborate with various resources in various locations and time zones.
- Identifying and documenting detailed requirements as required for initiatives
- Tailoring the communication plan appropriately for each stakeholder group
- Digitize our documented catalogues into our platform tool – Optix
Requirements
- 3+ years’ experience in Governance, Risk or project-based roles with demonstrated responsibility and ownership of projects, preferably in financial domain
- Bachelor's or Master's degree in a relevant field
- Strong understanding of taxonomies and frameworks, with the ability to translate these into clear, actionable, and standardized process flows
- Experience with process mapping tools such as Visio, Lucidchart, or any other diagramming and workflow tools
- Strong project management skills with the ability to engage with cross-functional teams and prioritize multiple initiatives
- Strong analytical and problem-solving skills, with a knack for simplifying complex processes and aligning them with business goals
- Experience collaborating with a team distributed across the globe
- Self-starter who can demonstrate taking initiative and ownership in current role
- Proven time management capabilities
- Excellent communication, organizational and presentation skills
- Advanced MS Office suite skills in particular Excel, PowerPoint & Outlook
- Assets/nice-to-haves:
- GRC (Governance, Risk, and/or Compliance) Experience
- PMP Experience
- Lean Six Sigma Certification
- Experience with Agile delivery methodologies
- Experience with Business OPTIX, Visio, SmartSheet, Qlik, PowerBI, Databricks
- Understanding of how BPM, CRM and BI tools operate
Benefits
- Your well-being is of paramount importance to us, and central to our success.
- We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds.
- Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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