Client Service Representative assisting customers with their banking transactions. Engaging clients to connect them with the right services and products at CIBC.
Responsibilities
help clients manage their accounts and products
make interactions meaningful
connect clients to the right CIBC team members
listen, ask questions, and put yourself in the client’s shoes
take accountability for client issues
become a technology expert
introduce clients to our mobile banking applications
Requirements
flexible to work our banking centre hours which may include evenings and weekends
able to work at multiple banking centres within a reasonable travel distance
engage with purpose to find the right solutions
motivated by accomplishing goals
respecting different perspectives
Benefits
competitive salary
incentive pay
banking benefits
benefits program*
defined benefit pension plan*
employee share purchase plan
vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions
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